Managing People

SFA Skillnet Essential People Management Skills


This two day programme is for Managers who work in small firms need people management skills to effectively perform their jobs. These managers are required to oversee and coordinate the work of others to complete various projects. This programme will help line managers to develop their people management skills so that they can get the best performance from the people they supervise. The programme will be highly interactive with a focus on the issues currently facing participants.

Content includes

• Situational Leadership: How to adapt your management style to meet the needs of those you manage in changing situations.
• Communications Skills: Active Listening, nonverbal communication, use of questions to avoid misunderstanding, summarising for clarity, managing difficult conversations
• From Peer to Manager: How to manage the transition from peer/colleague/friend to
• supervisor and leader.
• Managing day to day performance: Team building, motivation, grievance, attendance, and
• problem solving
• Conflict styles and approach to resolution
• How to build resilience to cope with demands of management role.

Trainer Profile:

Kathleen Kinsella MBA of Kinsella Management Solutions has extensive experience delivering training programmes to small organisations and groups. She develops people management skills such as leadership, resilience, conflict management and team building that ensures clients develop into highly effective and productive individuals who can achieve excellent results.

SFA Member rate €258 | Non SFA member rate €318

Dates: 31st October and 21st November

Time: 9:30am - 4pm

Location: Bank of Ireland Blanchardstown

Address: Bank of Ireland (Workbench Branch), Ground Floor, Block 1, Blanchardstown Corporate Park, Ballycoolin, Blanchardstown, Dublin 15 D15 AKK1

Upcoming dates:

No training dates available at the moment.

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SFA Skillnet Essential People Management Skills

Training Days

2 days

Training Locations


Course Cost

Member rate: €258
Non-member rate: €318
Payment required in advance of the course
* Cost quoted per person
* Cancellation Policy: Any cancellations received in writing up to 5 business days prior to the event are refundable. All bookings are provisional until full payment is received.

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